
A Google user
When I started a month ago, "free" rooms were possible without spending any money. Then they changed the game and diminished the value of the points you earned, requiring you to spend $100 to book 4 nights. Not ideal, but doable. Then they changed it again, requiring $200 to spend 4 nights. Not happy about it, but I still continued to spin. Today's recent update has completely ruined the game. If I want to stay 4 nights, I have to spend $750. God only knows what's next. No longer worth the time.
67 people found this review helpful
Wynn Social Gaming, LLC
March 30, 2020
Due to factors like a few players who try to take advantage of the VIP program and unforeseen events which we cannot control, we are forced to make changes without prior notice. We don’t make sudden changes intentionally and working diligently to minimize the need for changes. Please feel free to write to us for any concerns via
[email protected].

Kevin Soden
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I booked 3 nights when it was free... Then COVID hit and it was cancelled. They gave me a year to book another without the VIP status needed...but the restrictions were still in place, so I ended up losing it. I kept the app in case I could ever use it again. But after all the updates, it costs way too much for someone across the country that only goes to Vegas once a year. Very disappointed.
34 people found this review helpful
Wynn Social Gaming, LLC
May 5, 2024
Dear Kevin, we apologize for the inconvenience you experienced. We understand your frustration and value your feedback. We're continually working to improve the app and appreciate your patience as we address these concerns. If you have any further questions or need assistance, please contact us at
[email protected]. Have a nice day!

Michael Roderick
Wynn has changed the experience where it is now impossible to get to a point where you can actually use the points, without spending several hundreds of dollars... I've been a long time player when you could actually earn enough points to progress, and have gotten pretty far, no there is now way I can keep my tier level without spending money. And spending hours each day to gather points.. Honestly it's not worth the time to play it anymore and to just pay for it, rather than waste the time.
37 people found this review helpful
Wynn Social Gaming, LLC
May 12, 2020
We strive to create a rewarding VIP program for all players with a variety of rewards like free buffet vouchers to complimentary stays. Our mission is to serve all players and recognize the monetary value behind these rewards. If you have any ideas or suggestions to make our game more exciting, please feel free to write to us via
[email protected].